A really interesting discussion with a group of banking people this week about the impact of mobile and tablet computing on the banking world. I call this change the networked consumer, and it's a phrase that is meant to wrap up the whole discussion of the mobile internet and how it is affecting consumers attitudes to money, banking, relationships and life.
The take-away for me was that most of the people did not believe that mobile was a fundamental change to the banking world, but just an evolution in distribution.
That’s interesting as it is at opposites with my own opinion, but then I’m biased as I think this is real change and it is fundamental.
So here’s the opposite opinions explained in a little more depth and I’m interested to know your opinions too?