It was intriguing to see the rise of innovation in banking during the 2000s.
Every bank had an innovation programme, a Chief Innovation Officer, an innovation mantra in their annual reports and an innovation organisation in the bank.
What is particularly noteworthy is that when the crisis hit in 2008, nearly every Chief Innovation Officer and their teams disappeared.
Innovation was off the agenda.
Now it’s back again, but this time it’s different.
This time it’s quieter, more serious and more committed.