Unsurprisingly, my Friday blog entry got some backlash on twitter and through direct comments on the blog itself.
The original blog entry proposed that people do not want transparency, as unbundling costs makes them angrier than if they are bundled.
The feedback tells me that's not quite right:
- Simon Deane-Johns, aka Pragmatist, says that the argument I made: “is flawed in so many ways, starting with the central premise that customers don't care about charges”;
- Ian G makes the point that: “the problem is not the prices, nor the transparency, but the lack of competition”;
- Aden Davies comments: “ignorance is bliss is a strategy that won’t benefit our industry”; whilst
- Bank of me says: “I wonder if your views on the usefulness of this data is due to the usability of that data and your ability to take actions on it in a meaningful way”.
I’m glad you pulled me up on this blog entry, as I was actually talking a load of claptrap.