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September 16, 2013


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Banks are trying to get to that stage where small teams are doing innovative things... But I agree. If they ripped up the organisation they'd have huge compliance issues and reputation damage.

Which is why things like the credit Agricole API or pingit are so interesting. Banks won't go away but innovation from the inside is very hard unless you let it happen in a bubble before you expose into the big machine of service transition, run the bank, ops risk, credit risk, fraud risk, compliance, tax risk, market risk... And the list goes on!

jeanette sjoberg

I have been on Alex's masterclass in Dec 2013, having started with the question - 'how is a business model defined?'
In banking, and perhaps other industries, there is an overuse of the word, 'business model'.
What drives me crazy is that without the whole organisation being clear on the business model of the business they are working in, it is difficult to see how they know their own purpose and value. Consequently,there are a lot of non-value adding initiatives, support processes and other. This includes the integration of architecture from a business, information, application and technology standpoint - the elephant in the room is lack of the declared business model and how every bit of the organisation relates to it. Difficult to see how the banks will be agile, innovative and entrepreneurial without everyone being part of the business model revolution and creative design thinking/ techniques focused on being human-centred..

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