After discussing the economic backdrop, with a hot South America countering a consumerising Asia, it’s time to move on to looking specifically at the banking outlook, which is grim.
Or is it?
Obviously there’s a major flow of regulatory change with ring fencing, Volcker and Dodd-Frank all rumbling onwards and upwards, whilst European Market Infrastructure Regulation (EMIR), the Liikanen Report, a European Banking Union, a new regulator (the PRA and FCA under the Bank oif England) and more comes into play.
So this will be the major focal point for 2013 with implementation, change, rule setting and compliance being the top order of thinking.
Add a sprinkle of insider trading, rogue traders, rate fixers, whistle blowers and witch hunters and you’ll see the other side of the coin: banks running scared.
Banks are particularly weakened in 2012 as even the mighty JPMorgan and Jamie Dimon showed weakness in light of the London Whale incident.
If 2012 was the year that banks were exposed to scandal and shame, 2013 will be the year that banks attempt to reform and rally.
One of my wild predictions for 2013 from last week included the tongue-in-cheek reference to banks becoming moral, but I actually think some of that will happen in 2013. Banks will try to show a much cleaner break from the past, with a real will to reform and prove that although they’re not whiter than white, they’re certainly not pigs in pooh (ed: somewhere in the middle of that must be fat cats in cream?).
It’s also key to remember, as it’s often so easily forgotten by the media, that 99.9% of bank staff are not gluttonous bonus guzzling hedonistic arseholes, but real honest-to-goodness hard-working people like any other industry.
So here are five banking predictions for 2013:
- A major bank (not Goldman Sachs) will show they are doing God’s Work
- A Chinese bank will make a play in the USA
- Many banks will announce radical mobile offers
- Another bank will be severely embarrassed by their technology
- RBS and Lloyds will become stable bets for the future
A major bank (not Goldman Sachs) will show they are doing God’s Work
Goldman Sachs CEO Lloyd Blankfein was seriously lambasted for saying that the bank was doing God’s Work three years ago, but this is a key theme that revolves around the industry on a regular basis. We often talk about banks needing to find their moral compass and that the governance, ethics and structure of banking needs to go back to its basic roots: helping people and companies to achieve their economic goals and ambitions.
We want to go back to the basics of banking and get back to the roots, which is where we come back to what the essence of banking should be.
In this context, a major bank – maybe JPMorgan but more likely a bank like Barclays – will champion the idea of bank basics. The reason I say Barclays is that new CEO Antony Jenkins is already working on this restructuring. From the complex structure of Bob Diamond’s regime where BarCap became the lead essence of the bank, Jenkins is turning the focus back to banking basics. As a result, if any bank would want to take a lead in showing how banks could and should structure themselves back to basics, then Barclays is the bank to do it.
A Chinese bank will make a play in the USA
Back in 2006, I predicted that one of the major Chinese Banks would acquire Citigroup or a similar sized Western bank within the next decade. It hasn’t happened which some attribute to a fear of cultural clashes, but I think it still will, particularly as the Federal Reserve approved plans for Chinese bank expansion in the USA last year. So, who would they buy?
Well, they won’t but, with bank stocks in America at a cheap ticket today, banks like the Industrial and Commercial Bank of China (ICBC) or China Construction Bank (CCB) will form strategic alliances to begin with. A strategic alliance would be where ICBC take a reverse stake in Goldman Sachs for example (Goldman’s bought almost 6% of ICBC’s stock in 2006) or CCB in Bank of America (BoA bought 9% of CCB’s stock in 2005, although they sold it in 2011).
And don’t be mistaken, a strategic alliance is just the first step towards a strategic acquisition, so watch that space carefully.
Banks will announce radical mobile offers
It’s been pretty dull in the mobile space so far. Sure, we’ve seen things gradually appearing on the horizon, from Barclays Pingit to Kenya’s M-PESA, but there has yet to be a major bank play in the mobile space in the US or Europe. A major bank play would be where they tell customers that mobile is their primary channel. Asian banks have made these commitments, as mobile is far more widely adopted as the primary play in Asia, but European and American banks have so far dallied with mobile. I don’t think they’ve been truly committed.
What is truly committed?
Truly committed would be where a major European or American bank said that they were closing branches in a determined move to transition customers from human space to mobile space. That would be radical and it’s something that Michael Nuciforo, a mobile banking expert, has called for many times. In fact, here’s Michaels'slide to make the point:
When 95% of interaction between a customer and their bank is through mobile contact, banks will need to seriously consider their structures of delivery and I think 2013 will see some banks making a true commitment to move from branch to mobile space.
Oh and just in case this doesn’t happen another mate of mine, Brett King (author of Bank 3.0), is going to make it happen with Movenbank. Launching in Q1 2013 in the USA, Movenbank is a mobile-only bank. That’s slightly to the other extreme, but it does make the point that the time is ripe for a mobile play with true commitment.
Source: Movenbank home page
Another bank will be severely embarrassed by their technology
As a consequence of the pressure to be more mobile centric, banks will be forced into wholesale reconstruction of their back office systems and processes. It will no longer be good enough to place sticking plaster over legacy systems. Therefore, many banks will embark upon or continue the process of consolidation, rationalisation and migration of core systems. Then, as noted regularly on the blog, this will seriously challenge many financial institutions.
Unsurprisingly, having seen so many mistakes made in 2012 by Australian, European and American banks in migrations to new systems, we will see more mistakes made in 2013. In fact, system outages will occur at an increasing rate as legacy bank systems fail to keep up with the changes demanded by consumers and corporates at the front end.
Therefore, like the Royal Bank of Scotland’s 2012 glitch, we can fully expect to see two or more occurrences of major outages this year.
RBS and Lloyds will become stable bets for the future
This leads me to my final prediction, or bet, for 2013 which is that RBS and Lloyds become good investments by the end of the year. In fact, they’re not bad investments right now.
For example, the UK government used £65 billion of taxpayer funds in 2009 to ensure the banks survival, taking an 83% stake in RBS and just over 40% in Lloyds. At the time, the government paid 50.2p per share for RBS shares and 73.6p for Lloyds.
The press enjoy talking about the taxpayer losses on these investments, and regularly say we’ve lost billions. For example, at the end of 2011, the Guardian reported that we had lost £40 billion on RBS and Lloyds, as their share prices languished at 20.1p and 25.09p respectively. They didn’t report that these shares are trading at 338.7p and 50.76p today.
Source: Yahoo! Finance, Lloyds share price performance for the last six months
The RBS share price has jumped the most, but much of that is down to a share consolidation of ten to one in summer 2012. Even so, that means the RBS share price would 33.87p under the old figures, a 75% increase in value over the same time 2011. Lloyds share price has doubled.
In other words, these banks are getting better. Confidence in these banks is coming back and at some point, these banks will be ready for privatisation once more.
When?
Who knows, but it still wouldn’t surprise me if it was not sometime before the next election when we see some of the value being extracted back from these banks.
I look forward to the day.
So there you go, five bank predictions for 2013:
- A major bank (not Goldman Sachs) will show they are doing God’s Work
- A Chinese bank will make a play in the USA
- Many banks will announce radical mobile offers
- Another bank will be severely embarrassed by their technology
- RBS and Lloyds will become stable bets for the future
Tomorrow, I’ll give you five technology ones, and then back to business as usual.
Chris, as usual a very informative read - love your blog, by the way. I especially agree on your 4th prediction/bet - legacy must not be bad per se but it usually is very unwieldy and costly to change.
So, will we see glitches? Definitely! Will the industry come closer together to bring commoditised processes (like e.g. securities processing) under one roof? Let's see. Lst year I would have said: no way! But this has changed and banks are understanding more and more that shrinking margins and more demanding and flexible customers will not pay for unwieldy legacy systems.
I am vaguely optimistic that we will see a certain consolidating effect in certain countries (e.g. Germany) as well as Europe as a whole.
And I do smell disruption on the way - mobile is only the spearhead of this...
Happy new year
Tom
Posted by: QuietConsultant | January 08, 2013 at 04:46 PM
I especially appreciated your affirmation "that 99.9% of bank staff are not gluttonous bonus guzzling hedonistic arseholes, but real honest-to-goodness hard-working people like any other industry." One might quibble about the percent (or not) but most of us are simply people helping people manage their money well. And if we don't do that, people will rightly take their money elsewhere, especially as their options multiply.
Posted by: Matthias Benfey | January 09, 2013 at 05:05 PM
Thanks Tom and Matthias
Here's to a 2013 Banking Reformation!
Chris
Posted by: Chris Skinner | January 09, 2013 at 06:12 PM